RETURNS, EXCHANGES & REFUND POLICY

Last Updated: 31ST August,2026

At BARIOQUE, we want customers to be satisfied with their purchase. This policy explains our rules for returns, exchanges and refunds.

  1. Return Period

Eligible products may be returned within 5 business days from the date the order is delivered.

Return requests submitted after this period may not be accepted unless required under applicable law.

  1. Return Eligibility

For a change-of-mind return, products must generally be:

  • Unworn
  • Unwashed
  • Unused
  • Undamaged
  • In original condition
  • Returned with original tags attached
  • Returned with original packaging where reasonably applicable
  • Free from stains, perfume, deodorant, makeup or other marks
  • Accompanied by proof of purchase

Products that do not satisfy the applicable return conditions may be refused, subject to mandatory consumer rights.

  1. Non-Returnable Items

Subject to applicable consumer rights, change-of-mind returns may not be available for:

  • Final-sale products
  • Personalised/custom-made products
  • Gift cards
  • Certain hygiene-sensitive products
  • Products specifically marked “Non-Returnable”
  • [OTHER ITEMS]
  1. Sale Items

Sale products can be returned under our normal return conditions.

These conditions do not remove any mandatory rights relating to faulty, defective or incorrectly supplied products.

  1. International Returns

We ACCEPT international change-of-mind returns.

For accepted international change-of-mind returns, customers are responsible for return shipping costs and any associated customs or handling charges unless otherwise stated or required by applicable law.

We recommend using a trackable return shipping service.

  1. Indian Returns

For eligible domestic returns within India

RETURN SHIPPMENT WILL BE PAID BY CUSTMOR AND REFUND WILL BE ISSUED AFTER PRODUCT BEEN RECEIVED AT 306, MAHAVIR SOC. SHYAMDHAM CHOWK, SURAT, GUJARAT, INDIA, 395010

  1. Exchanges

We DO NOT OFFER direct exchanges.

  1. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, incorrect or materially different from what you ordered, contact us at barioque159@gmail.com as soon as reasonably possible.

Please include:

  • Order number
  • Description of the problem
  • Relevant photographs where appropriate

We will review the issue and provide an appropriate remedy in accordance with applicable law.

  1. Refunds

After an approved returned product is received and inspected, we will process the applicable refund within 10 business days.

Refunds will generally be made to the original payment method unless otherwise agreed or required.

Banks and payment providers may take additional time to process and display the refund.

  1. Original Shipping Charges

For change-of-mind returns, original shipping charges are NON-REFUNDABLE.

If a return results from an error or a product that fails to meet applicable legal requirements, shipping costs will be handled in accordance with applicable law.

  1. International Currency Differences

International refunds are processed based on the applicable transaction/refund amount.

We are not responsible for differences caused solely by currency exchange-rate movements or fees independently charged by banks/payment providers, except where otherwise required by law.

  1. How to Request a Return

REQUEST RETURN VIA OUR WEBSITE

Return Address:
306, MAHAVIR SOC. SHYAMDHAM CHOWK, SURAT, GUJARAT, INDIA, 395010

  1. Consumer Rights

Nothing in this policy excludes, restricts or modifies consumer rights that cannot legally be excluded under applicable Indian law or mandatory consumer-protection laws applicable to a particular transaction.

  1. Contact

BARIOQUE
Email: barioque159@gmail.com
Phone: +91 6351545081

Address: 306, MAHAVIR SOC. SHYAMDHAM CHOWK, SURAT, GUJARAT, INDIA, 395010